9:00 am — 5:00 pm
Microsoft Teams
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The challenging period of pandemic almost comes to the end with the arrival of vaccines. After almost a year of uncertainty in the business some companies manage to survive, but some may lose the battle. It is time for all business to rebuild and regrow. To achieve that, there will have to face tones of issues and unsolved problems.

The Root Cause Analysis (RCA) will help you to identify the underlying causes so that the most effective solutions can be identified and implemented. The RCA is a process of defining, understanding and solving a problem through the precise point in the causal chain where applying a corrective action or intervention would prevent the issue from recurring.

The strength of the 8D Problem Solving Process lies in its structure, discipline and methodology. 8D uses a composite methodology, utilizing best practices from various existing approaches. It is a problem-solving method that drives systemic change, improving an entire process in order to avoid not only the problem at hand but also other issues that may stem from a systemic failure.

This course will guide you to go through the step-by-step process in doing root cause analysis, apply the commonly-used tools in RCA. You will be able to apply the appropriate tools in a holistic way in order to discover the root causes of problems in the workplace and take measures to prevent them from recurring.


August 2 @ 9:00 am
August 3 @ 5:00 pm
03 2721 0225