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January 2022
24
January
9:00 am — 5:00 pm
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DATA ANALYSIS UTILIZING MICROSOFT EXCEL FOR SALES & MARKETING PERSONNEL

To be a successful marketer, one needs to have vital information and how to put together this information in a creative manner, in order to achieve the set objectives. Marketers need to be resourceful and understand the tools that are at their disposal. One such tool is Microsoft Excel. As marketers, the primary objective is to continuously keep existing customers while trying to build new ones. This is where Excel can be used in each step of the marketing process…

February 2022
07
February
9:00 am — 5:00 pm
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IMPACTFUL PRESENTATION SKILLS

This 2-day course will enable you to prepare and deliver powerful presentations that will increase your professionalism and effectiveness. You will learn practical tips and techniques for planning your key messages, structuring your delivery and creating an interesting and entertaining presentation. This is a highly practical course where participants are required to give multiple presentations to the group.

14
February
9:00 am — 5:00 pm
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BRAND STRATEGY AND DIGITAL MARKETING

Branding, by definition, is a marketing practice in which a company creates a name, symbol or design that is easily identifiable as belonging to the company. This helps to identify a product and distinguish it from other products and services. Branding is important because not only is it what makes a memorable impression on consumers but it allows your customers and clients to know what to expect from your company. It is a way of distinguishing yourself from the competitors…

16
February
9:00 am — 5:00 pm
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POWERFUL DATA ANALYTICS AND VISUALIZATION

The primary goal of this workshop is to help professionals who have knowledge in finance and accounting in developing sound financial knowledge to read and understand financial reports. Participants are required to prepare a full set of accounts i.e. preparation of journals, posting to the ledger, preparation of trial balance, prepare month-end adjustments, prepare income statement and balance sheet. Real-current accounting cases will be analyzed, and scenario solutions will be discussed in the workshop.

23
February
9:00 am — 5:00 pm
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CREATIVE, CRITICAL AND ANALYTICAL THINKING

This course focuses on developing the critical and creative thinking skills necessary to analyze and solve problems, make decisions, implement strategies and formulate well-supported points of view on key academics, social and professional issues. The trainee will sharpen their left-brain and right-brain thinking skills, and learn to apply them in various work-related situations. Trainees will learn how to evaluate their ideas and how to communicate their points of view persuasively using correct approaches and perspectives throughout this course.

March 2022
07
March
9:00 am — 5:00 pm
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STRATEGIC PLANNING & THINKING SKILLS

Strategic Management involves the formulation and implementation of the major goals and initiatives taken by a company’s top management on behalf of owners, based on consideration of resources and an assessment of the internal and external environments in which the organization competes. Strategy is defined as “the determination of the basic long-term goals of an enterprise, and the adoption of courses of action and the allocation of resources necessary for carrying out these goals”. Strategies are established to set direction,…

09
March
9:00 am — 5:00 pm
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PERFORMANCE MANAGEMENT SYSTEM AND GOAL SETTING

A performance management system helps HR managers establish clear performance expectations through which employees can easily understand what is expected of their job. It allows managers to reinforce their employees, the individual accountability to meet their goals and evaluate their own performance. PMS is a system for the employer to manage the performance of employees including setting up targets for the employees to achieve, monitoring the employee’s performance, evaluating his/her performance and finally, rewarding the employee based on his/her performance.…

14
March
9:00 am — 5:00 pm
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LEADERSHIP IN MANAGING DIFFICULT EMPLOYEES

This 2 days interactive program will enable participants to have a better understanding and hands-on experience of managing difficult employees, handling disciplinary and termination procedures in order to achieve better industrial harmony and greater productivity. Upon completion of this program, participants will have a better understanding of the proper procedures in managing difficult employees in accordance with established industrial relations practices. Participants will also be able to avoid the potential legal or procedural landmines and loopholes so that it does…

28
March
9:00 am — 5:00 pm
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MANAGING STRESS AND PRODUCTIVITY AT WORKPLACE

Dealing with stress is something that no one can avoid in this current environment. With changes that are taking place at a rapid pace together with VUCA factors (volatility, uncertainty, complexity and ambiguity) that businesses have to face, employees are definitely affected in a great way. Unmanaged stress will not only affect employee’s productivity in the short term, but it has a long term impact as many scientific studies have shown how prolonged stress can lead to critical illnesses.  …

April 2022
04
April
9:00 am — 5:00 pm
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DATA ANALYTICS & VISUALIZATION USING MICROSOFT EXCEL DASHBOARDS FOR MANAGEMENT REPORTING

Raw data is only useful if we can extract information from it. However, many amongst us are left behind as we do not seem to capture and present the right type of information. As our daily data increases over time, it is crucial that data is cleansed, formatted and presented visually in a creative manner. This program caters for that.   An Excel Dashboard is a very powerful tool, that can be designed fairly easily, to create an impact on…

06
April
9:00 am — 5:00 pm
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FINANCIAL ANALYSIS, MODELING AND FORECASTING

If you want to turnaround the companies, strengthen your financial planning and evaluation skills, this course is for you. Using case studies and excel spreadsheet, you will have amazed how problem could easily be analyzed and solved by financial modeling techniques.

11
April
9:00 am — 5:00 pm
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MASTERING THE EMPLOYMENT ACT

The Employment Act 1955 is one of the legislations governing employment in Malaysia. It is essential for every manager or supervisor to be knowledgeable of the relevant provisions of the Employment Act 1955 in order to promote industrial harmony in the workplace. Non-compliance with the Employment Act 1955 may not only be costly to the company but also embarrassing to the manager if the case is brought to court and highlighted in the media. This course is specially designed to…

27
April
9:00 am — 5:00 pm
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ENGLISH FOR TECHNOLOGY PROFESSIONALS

This course will provide the essential English communication skills for engineers to be more effective and more importantly, more confident in the workplace. Not only will participants be guided on the right choice of tone, words and structure, you will also be able to avoid common mistakes that non-native speakers typically make. These concepts will be applied across the most common functions in today’s business environment ie email writing, report writing, presentation, handling meetings, and telephone skills. The focus will…

May 2022
09
May
9:00 am — 5:00 pm
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DELIVERING A FIVE-STAR CUSTOMER SERVICE EXPERIENCE

A Customer Service Representative (CSR) is exactly what the name suggests; a CSR is representative of the organization the customer is dealing with. Hence, any impression the customer gets from the CSR is applied to the whole company. The CSR is seen as the face of the company and if the customer has any issues, it is this front line that he or she needs to interact with. As a result, customer services are of paramount interest to organizations and…

17
May
9:00 am — 5:00 pm
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PROJECT MANAGEMENT PROFESSIONAL (PMP)

The PMP (Project Management Professional) offers recognition for practitioners looking forward to start a career in project management. Offered by the Project Management Institute (PMI), this certification remarks that the individual has thorough knowledge of the methods and principles defined by the PMBOK® Guide and all the standard project management practices recognized internationally. This certification is specifically designed for candidates with vast project experience and helps to develop the important aspects of managing projects. Whether they are already serving in…

26
May
9:00 am — 5:00 pm
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ANTI – BRIBERY & CORRUPTION – CORPORATE LIABILITY PERSPECTIVE

This program is designed to give participants a solid understanding of bribery and corruption detection and prevention in Malaysia in accordance to the Malaysian Anti-Corruption Commission Act 2009 & 2018 (Amendment Act) and other relevant Laws in Malaysia and its application within the organization and the related industries & trade. Effective 1st June 2020, Section 17A of MACC Act 2009 enables prosecution of commercial organizations involved in corruption activities unless these commercial organizations can establish the defense of…. NO CONSENT…

30
May
9:00 am — 5:00 pm
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EFFECTIVE SUPERVISORY SKILLS

Effective supervisors are necessary for all settings where employees need guidance and supervision to complete tasks, serve customers and meet deadlines. A skilled supervisor is an effective communicator, problem-solver and employee motivator. Drawing out the potential of workers requires insights into their strengths and developmental needs. This 2-day training explores the various functional needs of present-day supervisors and equips the delegates with skills and knowledge for effective performance. Discover key points about supervisory strategies, team building, coaching skills, feedback, leadership,…

June 2022
01
June
9:00 am — 5:00 pm
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DEVELOPING EMOTIONAL INTELLIGENCE (EQ): ENHANCE SELF-CONTROL, NETWORKING, TEAMWORK, PERFORMANCE AND DECISION MAKING

Emotional intelligence describes the ability to understand one’s own feelings which is vital to being an effective and high-performing member of any team. It also provides great insight on how emotion influences motivation and behaviour. The concepts of Emotional Intelligence have been around since the early 20th century, but the term was first introduced by Wayne Payne in 1985. In addition, we interact with others on daily basis and our communications can influence different aspects of our lives. Knowing how to…

08
June
9:00 am — 5:00 pm
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KEY ACCOUNT MANAGEMENT

Key Account Management (KAM) is about managing your client’s relationship more effectively and successfully with them. Key Account Management goes beyond traditional selling, and it requires strategic planning to handle and manage your key customers. The Key Account Management role is so important for any organizational success or failure. Key Account Management is required as they begin to realize that their sales revenue is relatively higher when it comes to long-term relationships selling together with a deeper understanding of the…

15
June
9:00 am — 5:00 pm
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STRATEGIC THINKING, PLANNING AND MANAGEMENT FOR SENIOR MANAGERS

“Strategic management” can be defined as the art and science of formulating, implementing and evaluating cross-functional decisions that enable an organization to achieve its objectives.” It is defined as the process by which managers of the firm analyze the internal and external environments for the purpose of formulating strategies and allocating resources to develop a competitive advantage in an industry that allows for the successful achievement of organizational goals. The general purpose of doing it is to combine the energy…

22
June
9:00 am — 5:00 pm
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PURCHASING MANAGEMENT AND NEGOTIATION SKILLS

In an environment characterized by many unknowns, purchasing professionals must assist general management by providing purchasing expertise for strategic decisions as it plays an important role in the profitability and success of the business. Purchasing is a very crucial operative in supply chain management. Purchasing can assist in calculating the probable impact of outside factors on supply, quality and price. Secondly, effective managers are consensus builders. Consensus is built with artful negotiation. It is not a game of compensating some…

July 2022
04
July
9:00 am — 5:00 pm
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MINDSET CHANGE FOR EXCELLENCE

Mindset is the most important factor in determining your act, response, and perspectives on every situation. In an organization, getting everyone to have the same mindset is a very big challenge. But once this is achieved, it will lead to a remarkable result and success. This 2 days program will walk you through the challenges, and best ways on developing the greatest mindset for your team and yourself!

18
July
9:00 am — 5:00 pm
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COACHING, MENTORING AND COUNSELING SKILLS – FOR LINE LEADERS AND ABOVE

Managers, supervisors and team leaders help employees achieve objectives on a daily basis. COACHING is a behavioural control technique used by the manager or supervisor to give on-going guidance and instruction, to follow day-to-day progress, and to give feedback. Coaching is the informal, day-to-day ongoing instructing of employees. Coaching is the processes of encouraging the individual to improve both job skills and knowledge; assists others in problem solving and mastering new skills; and provides others with valuable information so that…

25
July
9:00 am — 5:00 pm
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INFORMATION TECHNOLOGY DISASTER RECOVERY PLANNING

This course provides an insight into the world of Information Technology Disaster Recovery (IT DR). Whilst its vital links with Business Continuity Management (BCM) are acknowledged, this is not intended to be a substitute for a BCM course. IT Disaster Recovery is the part of Business Continuity that specializes in responding to serious operational disruptions resulting from IT failures. This course takes delegates through the IT DR Plan lifecycle from understanding the key business drivers, examining the various strategic options…

27
July
9:00 am — 5:00 pm
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HOW TO TURNAROUND COMPANIES

Issues concerning senior management team or business owners today are:” a lot of sales but never see the cash!!!; got sales but problem paying GST output tax, how to impress your bankers to maintain your loan portfolio” This training will address all these issues practically & specifically. The approach will be training & consultancy approach to HOD and above. For training to address your issues, please email source documents before training for time optimization.

August 2022
03
August
9:00 am — 5:00 pm
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FROM CONFLICT TO RESOLUTION: HOW TO DISCUSS AND RESOLVE TOUGH TOPICS

There are many ways to resolve conflicts – surrendering, running away, overpowering your opponent with violence, filing a lawsuit, etc. Conflict resolution, grew out of the belief that there are better options than using violence or going to court. Today, conflict resolution is used in a wide range of industries covering an array of different situations. This course will demonstrate the six-step process to resolve conflicts of any size. You will also learn crucial conflict resolution skills, including dealing with…

08
August
9:00 am — 5:00 pm
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MANAGING ANGER AND STRESS TO STAY FOCUSED AT WORKPLACE

We have all experienced stress and anger at some point during our day-to-day life. It can be brought on by a myriad of reasons whether it is in the workplace or in our personal life. In the workplace employees at all levels can feel stressed out, anxious, and misunderstood. In our personal life, the stresses can be even greater due to finances, family, and responsibility. Anger is a powerful emotion. If not managed appropriately it may have destructive results for…

10
August
9:00 am — 5:00 pm
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MANAGERIAL SKILLS

A good manager has the ability to influence & guide their followers, subordinates or other members of an organization. It involves making sound & sometimes difficult decisions, creating a clear vision, establishing achievable goals & providing followers with the knowledge & tools necessary to achieve those goals. There is a specific set of skills that is absolutely necessary for a manager’s success. This training will be presented with many real-life case studies, stories, videos and many more exciting methods. This…

15
August
9:00 am — 5:00 pm
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PERSONAL EFFECTIVENESS DEVELOPMENT

There may have been a time when it was possible to get everything on a ‘To Do’ list checked off, but no more. The demands that employees have on them now means they often end up working late to meet critical deadlines, leave with vital tasks not complete, or spend their weekends catching up in order to feel they’re on top of things. Our Personal Effectiveness workshops are immensely practical, not just ‘chalk and talk.’ Participants leave with an arsenal…

September 2022
05
September
9:00 am — 5:00 pm
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COMPLIANCE, GOVERNANCE & CONTROLS

This Governance, Risk & Compliance (GRC) training course is designed to provide you with the knowledge necessary to effectively design and enhance integrated activities across your company. As well It enables you with the tools and techniques to understand your company obligations, to mitigate risk and to have a proper structure in place on how to manage it when an issue arises. This is an intensive and highly practical training program develops the tremendous value to your company and an…

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