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October 2020
26
October
8:00 am — 1:00 pm
@ Microsoft Teams
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Customer Relation in Digital World (Online Course)

The digital empowerment has developed a whole new challenge for the customer service world. Now, almost all interactions are made virtually. However, the customer’s needs still have to be attended by providing and delivering professional, helpful, high-quality service and assistance before, during, and after the customer’s requirements. This is important to ensure the quality of your services and products are always satisfying. This course will guide you to understand how to deliver a great customer service for your clients through…

December 2020
07
December
8:00 am — 1:00 pm
@ Microsoft Teams
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Fast Closing Monthly & Year-End Account (Online Course)

In order to be effective in Fast Closing & year-end accounts, you need to have the financial management skills to problem-solving. This course will help to provide you with an environment that stimulates proactive behaviour in order to achieve greater goals for yourselves and your organization. By creating financial value for your organization, you will be amazed at the speed of career advancement. Real-current financial issues & cases will be analyzed, and scenario solutions will be provided under the guidance…

14
December
8:00 am — 5:00 pm
@ AC Hotel by Marriott Kuala Lumpur
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Business Continuity Management | Principles & Concept

Organizational Resilience is the ability to anticipate, avoid, protect, withstand, mitigate, respond and recover from the effects of change or adversity whether natural or man-made. It is the organization’s capability to anticipate key events from emerging trends, constantly adapt to change, and rapidly bounce back from disaster. This course is a basic introduction to the world of business continuity. It is designed as a first step for newcomers to the subject of business continuity and for those whom business continuity…

14
December
9:00 am — 12:30 pm
@ Microsoft Teams
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Data Analytics & Visualization Using Microsoft Excel Dashboard for Management Reporting

Raw data is only useful if we can extract information from it. However, many amongst us are left behind as we do not seem to capture and present the right type of information. As our daily data increases over time, it is crucial that data is cleansed, formatted and presented visually in a creative manner. This program caters for that. An Excel Dashboard is a very powerful tool, which can be designed fairly easily, to create an impact on the…

14
December
9:00 am — 1:00 pm
@ Microsoft Teams
Join

Effective Supply Chain Management (Online Course)

Supply Chain Management have been among the fastest evolving business disciplines over the past 2 decades. The continuous arrival of innovative concepts and techniques into the mainstream has resulted in a non-stop journey of learning and development for professionals in supply chain and logistics. Organizations around the world are developing internally to combat external fluctuations to remain Developing new methodologies and sustaining it across the core activities of the chain provides a variety of options in cost reduction and efficiency.…

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